HELPING YOUR BUSINESS

Let us help you unwind the launching process with a team of specialised IT professionals.

MONTHLY SUPPORT & MAINTENANCE

WordPress Monthly Support and Maintenance

Give yourself a cushion ~ with monthly maintenance plans assuring your WordPress website is running smoothly. With the basic monthly support plan we take care of the semi- or fully-automated system updates, background services, database maintenance, optimised content delivery and security as our top priority.

Included

WordPress system maintenance
Resource management
Monthly backups (if running in our environment)
Security audits & Malware surveillance
Basic SEO support (with 1h introduction, by demand)
Traffic Tracking & Reporting
Analytics Overview
Social Media Analysis
1h Monthly Free Advice on any issue

* Advanced Maintenance and Development Service can be provided on an hourly basis of min A$99/h. Contact us for more details.

1+ HOURLY SUPPORT BLOCK

WordPress Monthly Support and Maintenance

Do you run a website and need support from time to time?

With our hourly support plan we offer you a wide range of IT services that will help you out at any level and with any issue.

What's included?
IT & Web Development
Website Design (and consultation on design)
CMS System Maintenance
Hosting resource management
Assisting with email issues
Photo/image sourcing and editing
Coding (HTML, CSS, Javascript, JQuery etc) enhancements to your website
Website backup (if running in our environment)
Security Audits & Malware Surveillance
Advanced SEO support (with a free analysis report)
Website Traffic Tracking & Reporting
5min Free Advice on any issue

* All work is billed in 15 minute increments.
** No set time period in which hours must be used
*** Plan prices can change with one month’s notice.
*** Single hour support blocks can be purchased per hourly basis.

4+ DAILY SUPPORT BLOCK

WordPress Monthly Support and Maintenance

Do you run a website and need support from time to time?
We offer you a wide range of IT services that will help you out at any level and with any issue. Whilst you might have had your website created with us or with someone else in the past and had great intentions of maintaining your website yourself (and you are most welcome to) you may find that you require support from time to time to make sure the ‘job is properly done’ or even see the benefit of contracting us on an ongoing basis to assist you with the support and maintenance. Our website maintenance and support services can also be ordered as prepaid block of 4+ hours for telephone or email support, discounted depending on the number of hours purchased

What's included?
All as in 1+ HOURLY SUPPORT BLOCK
Hourly discount on purchases of 4+ Hourly batches

* All work is billed in 15 minute increments.
** No set time period in which hours must be used
*** Plan prices can change with one month’s notice.
*** 4+ Daily Support Block Hours can be purchased in a 4 + 4 blocks.

CONNECT CLIENT 1+ HOURLY SUPPORT

WordPress Monthly Support and Maintenance

Do you run a website with us and need support from time to time?

With CONNECT hourly support plan we offer you a wide range of IT services that will help you out at any level and with any issue.

What's included?
IT & Web Development
Website Design (and consultation on design)
CMS System Maintenance
Hosting resource management
Assisting with email issues
Photo/image sourcing and editing
Coding (HTML, CSS, Javascript, JQuery etc) enhancements to your website
Website backup (if running in our environment)
Security Audits & Malware Surveillance
Advanced SEO support (with a free analysis report)
Website Traffic Tracking & Reporting
5min Free Advice on any issue

* All work is billed in 15 minute increments.
** No set time period in which hours must be used
*** Plan prices can change with one month’s notice.
*** Single hour support blocks can be purchased per hourly basis.