100% Australian-owned enterprise voice solutions, fully managed by your boutique digital agency.
Establish a professional phone presence for your business with a straightforward, reliable setup.
The Smart Voice Starter package is the perfect entry-level solution for small businesses looking to connect their team and automate basic call flows without the need for complex AI integrations. Powered by an enterprise-grade Australian network with quadruple redundancy, this managed cloud voice package gives you everything you need to break free from traditional phone lines.
We handle the technical heavy lifting—provisioning your SIP trunk, assisting with number porting, and setting up your initial call routing—so you can focus on your business while we provide the comprehensive digital support you expect.
(Note - The base SIP trunk network cost of approximately $10/month is paid directly to the network supplier. This package covers your setup and our ongoing agency management).
Included Features
SIP Trunk Provisioning - Complete managed setup of your business SIP trunk.
Standard Auto-Attendant
Setup of a professional, pre-recorded voice greeting (non-AI) to welcome your callers.
3-Way Interactive Voice Menu
Custom call routing configured with three simple options for your callers
Forwarding (to a specific number or ring group).
Leave a Voice Message.
Repeat the menu options.
Voicemail to Email
Never miss a lead with standard Voicemail to Email, delivering audio recordings directly to your inbox. (Note - Text transcription is not included in this tier).
Number Porting Assistance
We provide full assistance to port your existing telephone numbers to the new network.
Zero Lock-In
Complete flexibility with absolutely no lock-in contracts.
Building on the rock-solid foundation of our Starter plan, the Growth & AI Intelligence package is designed for small businesses ready to transcend basic call routing. This tier bridges the gap between a standard phone line and a fully autonomous digital employee.
By integrating Conversational AI and Automated Workflow Flows, your business doesn't just answer calls—it processes data, schedules appointments, and synchronizes with your existing software stack in real-time.
The AI Virtual Assistant (Voice & Logic)
Replace the static "Press 1 for Sales" with a dynamic, human-like AI Assistant.
Natural Language Processing (NLP) - Customers can speak naturally to describe their needs rather than navigating rigid menus.
Smart Query Handling - The AI can answer Frequently Asked Questions (hours, location, services) without ever bothering your staff.
24/7 Availability - Your business stays "open" even when your team is asleep, providing a premium customer experience around the clock
Intelligent Integration Flows (Webhooks & CRM)
This is where your phone system becomes a productivity powerhouse. We build the "pipes" between your calls and your business tools.
Advanced Voicemail Intelligence
AI Transcription - No more listening to long audio files. Receive a high-accuracy text transcript of every voicemail directly in your email.
Sentiment Analysis - The system flags voicemails as "Urgent," "Frustrated," or "Inquiry" so you can prioritize your callbacks effectively.
High-Priority Support & Performance
Extended Support Term - Enjoy a dedicated account manager and a faster SLA
(Service Level Agreement) for any changes or technical adjustments.
Quarterly Flow Optimization - Every 90 days, we review your AI interaction logs to refine the conversation logic, ensuring your Assistant is always getting smarter.
