Let us help you unwind the launching process with a team of specialised IT professionals.
Give yourself a cushion ~ with monthly maintenance plans assuring your WordPress website is running smoothly. With the basic monthly support plan we take care of the semi- or fully-automated system updates, background services, database maintenance, optimised content delivery and security as our top priority.
* If you are our existing client this offer might not apply, submit us a support ticket.
What's included?
15min Monthly Free Advice on any issue
WordPress CMS System Maintenance
General CMS Management (Wix, Shopify, Squarespace)
Security Audits & Malware Surveillance (basic)
Basic SEO support (15min discovery session)
Traffic Tracking & Reporting (15min discovery session)
Analytics Overview (15min discovery session)
Social Media Analysis (15min discovery session)
* Advanced Maintenance and Development Service can be provided on an hourly basis of min A$256/h. For more details see Bookings with Thelematics.
* Requirement IF you are not our existing client, we will require a full access to your website and hosting panel.
* Requirement IF the underlying core functionality of the website has been build by us or is already maintained by us, or any of our affiliate, such functionalities are to an extend bound to customer contracts, if they exist or not, and the maintenance might be included therein, then this package is not applicable as it is governed by us, directly.
* Requirement ALL issues need to be reported via our support system (no emails).
* Looking for a one-off service? Book your slot at Bookings with Thelematics
Do you run a website and need support from time to time?
With our hourly support plan we offer you a wide range of IT services that will help you out at any level and with any issue.
* If you are our existing client this offer might not apply, submit us a support ticket.
What's included?
IT Support & Web Development
Website Design (and consultation on design)
CMS System Maintenance
Hosting resource management
Assisting with email issues
Photo/image sourcing and editing
Coding (HTML, CSS, Javascript, JQuery etc) enhancements to your website
Security Audits & Malware Surveillance
Advanced SEO support (with a free analysis report)
Website Traffic Tracking & Reporting
5min Free Advice on any issue
* Requirement if you are not our existing client, we will require a full access to your website and hosting panel.
* All work is billed in 15 minute increments.
** No set time period in which hours must be used
*** Plan prices can change with one month’s notice.
*** Single hour support blocks can be purchased per hourly basis.
* Looking for a one-off service? Book your slot at Bookings with Thelematics
